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Industry · Telecommunications

Turning subscriber data into
competitive advantage.

From real-time NBO/NBA engines to network observability, we help telco operators compete on intelligence, not just infrastructure.

What telco operators face

Three challenges
we solve every day.

ARPU pressure and subscriber churn

Static rules-based campaigns no longer drive upsell. Subscribers expect personalised, real-time offers at the moment of interaction across digital and physical channels.

ML-powered NBO/NBA recommendation engines, real-time scoring at sub-second latency across the full subscriber base.

Network performance visibility

Modern networks require full-stack observability across physical infrastructure, virtualised network functions, and digital services to meet SLA commitments.

Full-stack observability with IBM Instana and WhatAP, real-time monitoring across network and application layers.

Data monetisation and analytics

Subscriber data is a strategic asset that most operators underutilise. Transforming it into business intelligence requires the right BI platform and data engineering capability.

BI platforms and predictive analytics on real-time data, Qlik, FanRuan, and Google BigQuery.
What we deliver

Telco capabilities
across our four practices.

NBO/NBA Recommendation Engines
Churn Prediction Models
ARPU Analytics
Network Observability (Instana, WhatAP)
Customer Segmentation
Real-time Event Streaming
BI Platforms (Qlik, FanRuan)
Subscriber Data Platform
Campaign Analytics
ML Pipeline Design & Deployment

Relevant case studies

Telecommunications · Predictive Intelligence
Major ASEAN Telco (Brunei)
Real-time NBO/NBA recommendation engine driving measurable ARPU uplift
<1s
Recommendation scoring latency
Live
Real-time processing
Read case study →
Telecommunications
More case studies coming
We work with telco clients across Indonesia, Brunei, and Singapore on NDA-protected programmes.

Contact us to discuss your requirements and we can share relevant experience under NDA.

Talk to our telco team →

Technology partners for Telco

Google Cloud Cloud Partner, BigQuery, Vertex AI, Pub/Sub, Dataflow
IBM Silver Business Partner, Instana, QRadar, observability
Qlik Authorised Implementation Partner, BI & Analytics
FanRuan BI Platform Partner
WhatAP APM & Observability Partner

Talk to our telco specialists.

Whether you're building an NBO/NBA engine, improving network observability, or turning subscriber data into revenue, we've delivered it before.

Talk to our telco specialists → View Telco case study